CAN I START SHOPPING IN THE ONLINE STORE NOW?
Yes! You can buy full sized products and sample sized products all from our online store! We are adding new products each week! If you have products you want to see let us know!
WHERE DO YOU SOURCE YOUR PRODUCTS FROM?
We only source our products from high quality, all natural Black owned companies. We certify these companies to be Black owned and try each product ourselves before putting them in a CHNO Discovery Box or in our online store.
DO YOU HAVE TO BE BLACK TO purchase from chno?
Of course not! CHNO is all about inclusion when it comes to our subscribers and customers. Our only goal is to concentrate on making it easier to purchase amazing products from Black owned businesses for you and your family.
WHAT IS YOUR RETURN POLICY?
Returns are complicated, and no customer wants to find themselves standing at the post office to return a product they ordered online. Our return policy is simple, call us or email us about a product that may have broken during transit or you may be dissatisfied with and we will replace it with something better or refund you. Simple as that.
HOW SOON DO MY ORDERs SHIP?
If you order your products before 1pm PST, your products will ship the same day. If you order anytime after 1pm PST, you products will ship next day.